> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parlayx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> What we get asked most often by funds, desks, and market makers.

## Custody and control

<AccordionGroup>
  <Accordion title="Do you hold our funds?">
    No. Pod wallets are self-custodial and stay with the pod. Cash at an account-based venue such as Kalshi stays in your account, at the venue, under your name. Our credentials there are trading-only.
  </Accordion>

  <Accordion title="Can ParlayX close our positions?">
    No, under any circumstance, including non-payment. Closing a position is a trade, and trades belong to you.
  </Accordion>

  <Accordion title="What happens if we leave?">
    Service ends and access to your own assets does not. You keep the ability to retrieve your keys and move funds and positions out. See [Off-Boarding & Revocation](/off-boarding-and-revocation).
  </Accordion>

  <Accordion title="Do we have to bring our own venue accounts?">
    For account-based venues, yes — the account is KYC'd to your entity and cannot be delegated. You connect the account you already hold. Wallet venues need nothing from you; each pod gets its own wallet.
  </Accordion>
</AccordionGroup>

## Structure and access

<AccordionGroup>
  <Accordion title="How many pods do we need?">
    One per book you would want funded, measured, and permissioned separately. Strategy, desk, client book, or venue are all common cuts. See [Pods](/pods).
  </Accordion>

  <Accordion title="Can one trader work in several pods?">
    Yes. They hold a separate key per pod, and nothing carries between them.
  </Accordion>

  <Accordion title="Can a trader see the whole book?">
    Not through an actor key. Actor keys read their own orders and fills. Organization-wide and pod-wide oversight is an admin function in the console.
  </Accordion>

  <Accordion title="Are pods really isolated on Kalshi?">
    With one account tied to one pod, yes. If you tie one account to several pods, ParlayX attributes activity correctly but the venue still sees one balance — capital is commingled there. Hard isolation on an account venue requires a separate account per pod, or venue-side subaccounts. We would rather say this plainly than have you discover it later.
  </Accordion>

  <Accordion title="Can we set position or notional limits per trader?">
    Access control — which pod, which capital, what the actor may do — is enforced today. Quantitative pre-trade limits are on the roadmap; talk to us about what your desk needs and where it sits in our sequencing.
  </Accordion>
</AccordionGroup>

## Venues and markets

<AccordionGroup>
  <Accordion title="Which venues do you support?">
    Kalshi and Polymarket. New venues on customer request, typically a one to two week integration.
  </Accordion>

  <Accordion title="How does market matching work?">
    Deterministically. The same outcome maps the same way every time, rather than being inferred probabilistically by a model. See [Market Mappings](/market-mappings).
  </Accordion>

  <Accordion title="Do you support markets outside sports?">
    Mapping coverage currently concentrates on sports, where our customers are. Other categories expand with demand — tell us what you need.
  </Accordion>

  <Accordion title="Do you route orders or choose venues for us?">
    No. You decide where to trade. ParlayX gives you comparable prices and liquidity for the same outcome across venues, and executes what you instruct.
  </Accordion>
</AccordionGroup>

## Product and commercial

<AccordionGroup>
  <Accordion title="Is there an API, or is this console-only?">
    Both. Everything meaningful is available programmatically, and the console is the oversight surface. See the API Reference and SDK.
  </Accordion>

  <Accordion title="Do you provide analytics?">
    Position, exposure, and P\&L analytics across pods, actors, and venues are part of the product. See [Portfolio and positions](/portfolio-and-positions). We are not a CRM and do not manage client relationships.
  </Accordion>

  <Accordion title="Do you offer margin or leverage?">
    Not today. Cross-venue collateral efficiency is where the product is headed, and it depends on the position data this platform already produces. Talk to us if it is relevant to your desk.
  </Accordion>

  <Accordion title="Are you a broker, exchange, or counterparty?">
    None of those. ParlayX is software. You hold the venue relationships, you hold the capital, and you remain responsible for your own regulatory position and venue eligibility. We do not take the other side of your trades.
  </Accordion>

  <Accordion title="What does it cost?">
    Pricing is set by plan, based on how many pods you run and how many actors trade them. Email [contact@parlayx.com](mailto:contact@parlayx.com) and we will walk you through the options.
  </Accordion>
</AccordionGroup>

## Email For Further Inquiries: [contact@parlayx.com](mailto:contact@parlayx.com)